How do I place an order?

Simply browse our collections, select the items you like, and add them to your cart. When you’re ready, proceed to checkout, enter your shipping/payment details, and confirm the order. You’ll receive an email confirmation once the order is successfully placed.

Can I modify or cancel my order after placing it?

If your order has not yet entered fulfillment (i.e., before our 4:00 PM PST cut-off on the same business day), contact us as soon as possible and we’ll do our best to modify or cancel it. Once an order has shipped, changes may be limited by carrier policies; we’ll assist you but cannot guarantee adjustments after dispatch.

What payment methods do you accept?

We accept major credit/debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are securely processed.

Are prices shown in CAD?

Yes, all prices on the site are in Canadian Dollars (CAD). International visitors may see approximate conversions, but final billing occurs in CAD.

We ship from our Vancouver fulfillment center to all provinces and territories across Canada.

How much does shipping cost?

Shipping costs are calculated at checkout based on the package’s weight, dimensions, destination, and selected service level. Remember: orders over CAD 90 qualify for free standard shipping within Canada.

What is your handling time and cut-off?

Orders placed on business days before 4:00 PM PST are processed within 1 business day. Orders after 4:00 PM PST, on weekends, or on statutory holidays are processed on the next business day.

How long will delivery take?

Delivery varies by region and chosen courier: British Columbia (major centers): ~1–3 business days after shipment; Other Western provinces (AB, SK, MB): ~2–4 business days; Central Canada (ON, QC): ~3–5 business days; Atlantic Canada: ~4–7 business days; Northern Territories: ~5–10 business days. These are guidelines; peak seasons or remote addresses may require extra time.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email. You can track the package on the carrier’s website. If you need assistance interpreting tracking updates, contact us.

What if my package is delayed, lost, or damaged?

Delayed: First check the carrier’s tracking. If delay persists, contact us so we can liaise with the carrier. Lost: Notify us promptly; we’ll file a claim and arrange a replacement or refund per our policy once resolved. Damaged: Inspect items upon receipt. If damaged, keep all packaging and send us photos within 3 days; we’ll coordinate a replacement or refund.

Do you offer local pickup?

Yes. We provide pickup service in Burnaby (near Metrotown). After placing an order, choose “Local Pickup” at checkout. You’ll receive an email when your order is ready.

Where exactly is the pickup location?

Our designated pickup point is in the Metrotown area of Burnaby. The exact address and pickup instructions are sent by email once your order is ready. If you need more precise directions or wish to arrange a specific pickup time, reply to that email or contact support.

What are the pickup hours?

Pickup is available on weekdays (Monday–Friday) during our business hours (e.g., 10:00 AM–6:00 PM PST). If you need a different time, please let us know in advance and we’ll try to accommodate.

What is your return policy?

We accept returns of unused, undamaged items within 14 days of delivery. Items must be in original packaging. Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong or defective item). Once we receive and inspect the return, we’ll issue a refund (minus original shipping, if applicable) or exchange as requested.

How do I initiate a return or exchange?

Contact support with your order number and reason for return. We’ll provide instructions and, if applicable, a return authorization. Do not send items back before receiving our guidelines.

What about defective or wrong items?

If you receive a defective or incorrect product, contact us within 3 days of delivery with photos/descriptions. We will cover return shipping and expedite a replacement or full refund.

How can I confirm product compatibility (e.g., for Switch gadgets)?

Product pages list compatibility details (console versions, model numbers, etc.). If you’re unsure, reach out before purchasing; include your device details and we’ll advise.

Are electronic accessories covered by warranty?

Yes. Most electronics/accessories carry a manufacturer’s or Shopeak-backed warranty (typically 6–12 months). Specific warranty duration and terms are noted on each product page. For warranty claims, contact us with order and issue details.

How are cat products sourced or made?

We curate cat furniture and accessories focusing on quality, safety, and design. Materials and craftsmanship details are provided on product pages. If you need more information (e.g., materials, cleaning instructions), check the description or ask our support team.

How do I apply discount codes?

Enter any valid promo code at checkout in the “Discount Code” field before payment. Only one code may apply per order unless stated otherwise.

Do you offer free shipping promotions?

Our standard free shipping threshold is CAD 90 within Canada. From time to time, we may run site-wide or category-specific promotions—subscribe to our newsletter or follow us on social media to stay informed.

Do I need an account to shop?

You can checkout as a guest, but creating an account lets you track orders easily, save addresses, and manage wishlists. We recommend signing up for convenience.

How do you handle my personal data?

We take privacy seriously. Personal information is used only to process orders, communicate with you, and improve our services. For details, see our Privacy Policy.

I’m having trouble using the website—what should I do?

Try refreshing your browser or clearing cache. If problems persist (e.g., checkout errors, broken links), contact us with a screenshot or description; we’ll investigate promptly.

Ultimate Guide to Choosing the Perfect Switch 2 Joy‑Con Charging Base

Jemdo Portable HDMI Adapter Cable for Nintendo Switch 2 (NS2) – 4K60Hz Display & Charging Dock Replacement (Black)

The Jemdo HDMI adapter cable is engineered for seamless screen mirroring and charging of the Nintendo Switch 2 (NS2) and a wide range of other devices. Through official HDMI certification and custom development, it delivers safe, stable, high-definition performance without the bulk of a...

$44.99; ~~$57.99~~; $44.99
Unit price: per

Glacier Silver Wireless Game Controller – Basic Edition - cabestdeal

Jemdo

Glacier Silver Wireless Game Controller – Basic Edition

The Glacier Silver Wireless Game Controller offers a comfortable, ergonomic design and broad platform compatibility, delivering precise control and immersive feedback for a wide range of devices. The Basic Edition already includes essential features for stable gameplay, while an optional Pro Upgrade unlocks advanced...

$35.99; ~~$48.99~~; $35.99
Unit price: per

Protective Hard-Shell Carrying Case for New Switch 2 Console (NS2) – Zippered EVA Storage Bag, Holds Console and 12 Game Cards - cabestdeal

Dobe

Protective Hard-Shell Carrying Case for New Switch 2 Console (NS2) – Zippered EVA Storage Bag, Holds Console and 12 Game Cards

This carrying case is custom-designed for the upcoming Nintendo Switch 2 console (expected release mid-2025). It features a durable, zippered hard-shell exterior and EVA interior, providing secure protection during transport or storage. Please note: this listing is for the case only; the console and...

$19.99; ~~$28.99~~; $19.99
Unit price: per

New Switch 2 Motion Light Gun Attachment for Joy‑Con – Splatoon-Style Shooter Grip - cabestdeal

SKYPHER

New Switch 2 Motion Light Gun Attachment for Joy‑Con – Splatoon-Style Shooter Grip

Designed for Nintendo Switch 2 (releasing in 2025) Compatible with all motion-shooting and action titles on Switch 2 (e.g., Splatoon 3, Doom, Resident Evil) Product Parameters: Brand: SKYPHER Model: HHC-S217 Function: Motion-sensing shooting game accessory for Switch 2 Joy‑Con Material: ABS plastic with silicone...

$17.99; ~~$25.99~~; $17.99
Unit price: per

NS2 Steering Wheel Grip Controller Attachment for Switch 2 – Motion Racing Game Accessory - cabestdeal

HBS

NS2 Steering Wheel Grip Controller Attachment for Switch 2 – Motion Racing Game Accessory

Designed for Nintendo Switch 2 (releasing in 2025) Model: HBS-2866 Product Overview:This steering wheel grip attachment transforms your Switch 2 Joy-Con into a round racing wheel for immersive motion-controlled gameplay (e.g., Mario Kart-style titles). Precision-molded to fit the controllers snugly without slipping, it offers...

$18.99; ~~$23.99~~; $18.99
Unit price: per

Maximize your gaming experience with reliable, fast, and safe charging solutions

Why a Joy‑Con Charging Base Matters
Key Features to Look For
Spotlight on the Dobe NS2‑4 Controller Charger
Why Gamers Choose Our Charging Base
Conclusion: Charge with Confidence

Why a Joy‑Con Charging Base Matters

Nothing kills the momentum of a marathon gaming session like drained Joy‑Cons. A dedicated charging base:

Keeps your controllers ready without fumbling for cables
Organizes your gaming setup
Extends battery health through proper charge cycles

Key Features to Look For

Compatibility & Capacity

Switch 2 compatibility: Ensure the dock works with both standard and Pro‑style Joy‑Cons.
Multi‑controller support: Look for at least 4‑port docks so friends can join without delay.

Charging Speed & Efficiency

Fast‑charge technology: Some docks top off a Joy‑Con in under 45 minutes.
Simultaneous charging: Better docks power all connected controllers at full speed.

LED Indicators & User Feedback

Clear status lights: You want to know at a glance which controllers are charging (red) or fully charged (green).
360° visibility: Lights around each slot make it easy to check status from any angle.

Safety & Protection

Over‑current, over‑voltage, and short‑circuit protection: Prevents damage to your Joy‑Cons and dock.
Temperature control: Guards against overheating during long play sessions.

Design & Portability

Compact footprint: Fits neatly on your shelf or desk without clutter.
Sturdy build: A solid base resists accidental bumps and slips.

Price & Value

Competitive pricing: Balance upfront cost against long‑term reliability.
Warranty & support: Look for at least a 1‑year warranty and responsive customer service.

Spotlight on the Dobe NS2‑4 Controller Charger

Our Dobe Switch 2 Joy‑Con Charging Base (Model NS2‑4) checks every box:

4‑controller capacity: Ideal for group play or backup controllers
360° LED indicators: Instantly see charge status from any viewpoint
Fast, balanced charging: All four Joy‑Cons reach 100% in under an hour
Advanced safety circuitry: Protects against over‑charge, short‑circuits, and heat
Sleek, compact design: Blends seamlessly with any gaming setup
Universal USB power: Works with any standard 5 V/2 A USB adapter

Why Gamers Choose Our Charging Base

Feature	Benefit
Reliability	Rigorously tested to ensure consistent, full-speed charging every time.
Clarity	360° LEDs eliminate guesswork—no more half‑charged controllers in the heat of battle.
Safety	Our built‑in protection systems extend the life of your Joy‑Cons.
Value	Premium features at an accessible price, backed by Dobe’s dedicated support team.
Style	A modern, low‑profile dock that complements any console display.

Conclusion: Charge with Confidence

Choosing the right charging base transforms your gaming routine—no more interruptions, no more guesswork. The Dobe NS2‑4 offers fast, safe, and organized charging for up to four Switch 2 Joy‑Cons, making it the go‑to solution for casual players and competitive gamers alike.