Business Transparency Statement

At Shopeak Canada (https://ca.shopeak.shop), we are committed to providing full transparency about our business identity, model, customer policies, and how we serve our customers in Canada.

1. Business Identity

• Business name:
  BEYOND01

• Canada Revenue Agency has provided a Business Number for the BC Sole Proprietorship KING HUNG TSANG, Number FM1087396.

• Business Number:
  733917769BC0001

• Primary Website: https://ca.shopeak.shop

• Customer Service Email: cs@shopeak.shop

• Business Phone: +1 (778) 776-4093

2. Business Model Shopeak Canada is an online retail brand that offers curated gadgets and accessories tailored for Canadian consumers. We source products directly from verified manufacturers and authorized distributors and list them on our e-commerce platform. We do not operate a marketplace; all products listed are sold and fulfilled by Shopeak Canada.

Our pricing is transparent and includes applicable taxes unless otherwise stated at checkout. All transactions are processed securely through Shopify Payments, which supports major credit cards and PayPal.

3. Customer Policies

• Shipping Policy: Orders are processed within 1–3 business days and shipped using reputable couriers such as Canada Post, UPS, or DHL. Estimated delivery time within Canada is 3–10 business days. Detailed rates and regions are listed at: https://ca.shopeak.shop/pages/shipping-policy

• Returns & Refunds: We offer a 14-day return window upon receipt of goods. Returns must be unused and in original packaging. Please review our full policy here: https://ca.shopeak.shop/pages/returns-and-refunds

• Privacy Policy: We comply with Canadian and international data protection laws. Our privacy policy is publicly available at: https://ca.shopeak.shop/pages/privacy-policy

• Terms of Service: Detailed usage terms and purchasing conditions can be found at: https://ca.shopeak.shop/pages/terms-of-service

4. Customer Interaction

Customers can interact with us in the following ways:

• Live chat via the chat icon at the bottom-right of the homepage

• Contact form at https://ca.shopeak.shop/pages/contact-us

• Email: cs@shopeak.shop (responds within 1 business day)

• Phone Support: +1 (778) 776-4093 (toll-free Canada line)

We are committed to maintaining transparency and trust in every transaction, and we continuously review our compliance with Google Merchant policies and Canadian consumer protection standards.